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Exam A
QUESTION 1
Which two statements are true about creating VPIM subscribers to correspond to remote Cisco Unity subscribers? (Choose two.)
A. By default, you don’t need to create VPIM subscribers, because automatic directory updates will occur.
B. The subscriber directory of the remote Cisco Unity server will automatically duplicate by default.
C. Cisco Unity can automatically update the VPIM subscriber directory based on VPIM messages from the remote server.
D. You can create VPIM subscriber accounts on the local server that correspond to subscribers on the remote Cisco Unity Server.
Correct Answer: CD Section: (none) Explanation
Explanation/Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/405/networking/guide/ex/ net_0550.html#wp1041423
QUESTION 2
When using VPIM Networking for messaging between Cisco Unity servers in different directories, which two factors should be considered for Audio Format Conversion settings? (Choose two.)
A. network bandwidth between the local and remote Cisco Unity servers
B. traffic volume of messages
C. network latency between the local and remote Cisco Unity servers
D. Audio Format of the outbound message
E. DSCP flags on the packet
Correct Answer: AB Section: (none) Explanation
Explanation/Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/networking/guide/ dom/5xcunet080d.html#wp1050366

Audio Format Conversion Settings
When using VPIM Networking for messaging between Cisco Unity servers in different directories, the Audio Format Conversion Settings for outbound and incoming messages need to be coordinated on the Cisco Unity servers to avoid unnecessary conversions. When making decisions about the conversion settings:
.
Consider the network bandwidth between the local and remote Cisco Unity servers, and the volume of message traffic.

.
Determine which codecs are installed or will need to be installed on subscriber workstations and Cisco Unity servers in the local and remote sites.
QUESTION 3
Which two statements are true about VPIM? (Choose two.)
A. VPIM is an industry standard.
B. VPIM is a Cisco standard.
C. VPIM is based on the Simple Mail Transfer Protocol.
D. VPIM is based on the Simple Network Management Protocol.
Correct Answer: AC Section: (none) Explanation
Explanation/Reference:
QUESTION 4
What are two tasks of a voice connector when processing incoming messages? (Choose two.)
A. Convert the message from MAPI to MIME format.
B. Convert the message from MIME to MAPI format
C. Format the To address by using the domain name and prefix that are specified on the corresponding VPIM delivery location page.
D. Remove the phone prefixes from the To and From addresses if prefixes are specified on the corresponding VPIM delivery location page.
Correct Answer: BD Section: (none) Explanation
Explanation/Reference:
QUESTION 5
What does the Pimary extension column define when importing users?
A. the main extension that callers dial to reach a user
B. the pilot number that is used by Cisco Unified Communications Manager Express to access Cisco Unity Express
C. the maibox ID thatis assigned by Cisco Unity Express during import
D. the primary extension that is to be used for CFNA and CFB
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 6
What is the maximum number of users that can be imported into Cisco Unity Express from Cisco Unified Communications Manager Express at one time?
A. 200
B. 100
C. 500
D. 50
Correct Answer: A Section: (none) Explanation
Explanation/Reference: QUESTION 7
Which messaging interface provides support for an Apple iPhone, Android, and Blackberry?
A. Cisco Unity Connection
B. Cisco Unity Express
C. Cisco Unity
D. Cisco Unity Mobile
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 8
Which three objects can be assigned to partitioning and search spaces, to segregate the global dial and message addressing space within Cisco Unity Connection? (Choose three.)
A. users with mailboxes
B. line groups
C. VPIM locations
D. hunt pilots
E. system call handlers
F. transformation patterns
Correct Answer: ACE Section: (none) Explanation
Explanation/Reference:
QUESTION 9
Which service is used to synchronize a subset of user data during an LDAP integration on Cisco Unity Connection?
A. Cisco DirSync
B. CDRonDemand Service
C. Cisco Extended Functions
D. Cisco Trust Verification Service
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 10
In Cisco Unified Communications Manager presence with SIP, if the presence entity resides within the Cisco Unified Communications Manager cluster, how does Cisco Unified Communications Manager respond to a SIP line-side presence requrest?
A. by sending a SIP NOTIFY message to the presence watcher to indicate the current status of the presence entity
B. by sending a SIP SUBSCRIBE message to the presence watcher to request the presence status of the indicated presence entity
C. by sending SCCP messages to the presence watcher to indicate the current status of the presence entity
D. by using the Cisco Unitifed Presence PUBLISH Trunk service parameter on Cisco Unified Communications Manager to associate the user with a line appearance
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 11
Which product is responsible for processing and handling all telephony presence requests for users in Cisco Unified Communications Manager presence, whether inside or outside the cluster?
A. Cisco Unified Communications Manager
B. Cisco Jabber
C. Cisco Unified Meeting Place
D. Cisco Unity Conneciton
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 12
A user receives this error message when trying to start an ad hoc group chat with Cisco Unified Presence.
“Attempted to perform an adhoc group chat operation but the AD_HOC_GROUP_CHAT capability was not available.” What is the solution?
A. Check if the conference server alias configuration is missing. If it is missing, add the configuration and restart the Cisco Unified Personal Communicator.
B. Upgrade the server to version 8.x because the Cisco Unified Personal Communicator client 8.0 is not supported on the 7.0 platform
C. Remove the corrupted entries in the database.
D. Ensure that the DNS server to which the PC is pointed can resolve the fully qualified name of the Cisco Unified Presence Server.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 13
What is the client software for Cisco Unified Presence?
A. Jabber
B. Java IM
C. Skype
D. Live Messenger
Correct Answer: A Section: (none) Explanation Explanation/Reference:
QUESTION 14
What are four Cisco Unified Presence components? (Choose four.)
A. Cisco Unified Meeting Place
B. Cisco Unity Connection
C. Lightweight Directory Access Protocol (LDAP) Server v3.0
D. Third-party XMPP clients
E. Cisco Unified Contact Center Express
F. Cisco Unified Contact Center Enterprise
G. Cisco Unified Contact Center Hosted
H. Cisco Adaptive Security Appliance
Correct Answer: ABCD Section: (none) Explanation
Explanation/Reference:
QUESTION 15
What are four capabilities of Cisco Unified Presence user communication? (Choose four.)
A. video conferencing
B. web collaboration
C. instant messaging
D. basic audio
E. advanced audio/web hosting
F. wireless access point
G. remote route optimization
H. automatic LAN configuration
Correct Answer: ABCD Section: (none) Explanation
Explanation/Reference:
QUESTION 16
In Cisco Unified Presence, status can be derived from which two events? (Choose two.)
A. user connecting a headset
B. client login
C. opening a web page
D. user selecting “Do Not Disturb”
Correct Answer: BD Section: (none) Explanation
Explanation/Reference:
QUESTION 17
In which three of the following cases can VPIM Networking be used for messaging? (Choose three.)
A. Cisco Unity systems where the partner Microsoft Exchange Servers are in different Active Directory forests
B. Cisco Unity with Microsoft Exchange 2000 or Microsoft Exchange 2003, and Cisco Unity with Lotus Domino
C. Cisco Unity and Cisco Unity Express
D. Cisco Unity and the Cisco Presence Server
E. Cisco Unity and the Cisco Unified Communication Manager
F. Cisco Unity and the Cisco Unified Contact Center Express

Correct Answer: ABC Section: (none) Explanation
Explanation/Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/networking/guide/ dom/5xcunet080d.html#wpxref80989

Using VPIM for Networking with Cisco Unity Express or Other Cisco Unity Systems
For the most part, configuring VPIM Networking for messaging between Cisco Unity systems, and between Cisco Unity and Cisco Unity Express, is the same as between Cisco Unity and a third-party voice mail system. For example, VPIM Networking can be used for messaging in the following cases:
.
Between Cisco Unity systems that cannot be configured for Digital Networking. (For example, when the Domino servers are in separate Domino domains, separated by a slow WAN link, which makes replicating or monitoring address books a non-viable solution.)

.
Between Cisco Unity with Exchange 2000 or Exchange 2003 and Cisco Unity with Domino.

.
Between Cisco Unity and Cisco Unity Express.
QUESTION 18
Which three procedures are necessary to set up Cisco Unity Connection 8.x to use VPIM Networking? (Choose three.)
A. Verify network and SMTP connectivity with the remote voice messaging system.
B. Create VPIM regions
C. Create VPIM locations
D. Verify connectivity with the Cisco Unified Communications Manager
E. Configure DHCP
F. Create VPIM contacts
Correct Answer: ACF Section: (none) Explanation
Explanation/Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag250.html

Task List: Setting Up Cisco Unity Connection to Use VPIM Networking
Use the task list that follows to set up VPIM Networking in Cisco Unity Connection. The links take you to detailed procedures for the setup.
1.
Make decisions about your numbering plan and gather information needed to configure VPIM Networking. See the “Making Design Decisions and Gathering Needed Information” section.

2.
Determine the domain name that is used for messaging between the remote voice messaging system and Connection. See the “Determining the Domain Name” section.

3.
As applicable, configure DNS files. See the “Resolving Names with IP Addresses” section.

4.
Verify network and SMTP connectivity with the remote voice messaging system. See the “Verifying Connectivity with the Remote Voice Messaging System” section.

5.
Create the VPIM locations for each remote voice messaging system. See the “Creating VPIM Locations” section.

6.
Create VPIM contacts for each VPIM location. See the “Creating VPIM Contacts” section.

7.
Optionally, customize the contact creation settings for each VPIM location. See the “Customizing VPIM Contact Directory Update Settings” section.

8.
Optionally, add an alternate name for each VPIM location. See the “Adding Alternate Names for Each VPIM Location” section.

9.
Set up the remote voice messaging system for VPIM. Precisely how this is done depends on the voice messaging system. However, you need to provide the remote system with information about Connection. See the “Gathering Information About Cisco Unity Connection to Configure Another Voice Messaging System for VPIM” section.

10.
Test the setup to verify that Connection can exchange messages with the remote voice messaging system.
QUESTION 19
What are two tasks of a voice connector when processing outgoing messages? (Choose two.)
A. Convert the message from MAPI to MIME format
B. Convert the message from MIME to MAPI format
C. Format the TO address by using the domain name and prefix that are specified on the corresponding VPIM delivery location page
D. Remove the phone prefixes from the To and From addresses if prefixes are specified on the corresponding VPIM delivery location page
Correct Answer: AC Section: (none) Explanation
Explanation/Reference:
QUESTION 20
What is the proper format of a custom auto-attendant prompt?
A. G.711 u-law, 8 kHZ, 8-bit, mono
B. G.711 a-law, 8 kHz, 16-bit, mono
C. G.711 a-law, 16 kHZ, 8-bit, stereo
D. G.729, 8 kHZ, 8-bit, mono
Correct Answer: A Section: (none) Explanation
Explanation/Reference:

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